Certificate of pending charges

Processing times

The processing times via EMAIL of our certificates are:

• approximately 15 working days for non-urgent and non-apostilled certificates;

• Approximately 40 working days for certificates with apostille.

The delivery of the document in PAPER format is managed by DHL or Poste Italiane, therefore, we do not assume any responsibility in case of delay or loss of the shipment of the document.

Description

The certificate of pending charges is an official document that allows you to know the criminal proceedings in progress against a certain individual, and any related appeal judgments. It differs from the certificate of criminal record, which instead contains the conviction proceedings.

1. Subject of the Service
Our service consists of forwarding the request to the competent Municipality on behalf of the Client and following up to ensure the application is processed as soon as possible.

2. Limitation of Liability
The success or failure of the request and the corresponding response times do not depend on our work; they are at the sole discretion and responsibility of the Municipality. Our task is considered complete upon the successful transmission of the request, regardless of the outcome (positive, negative, etc.).

3. Client Awareness
The Client declares to be aware of the possible negative outcomes of the request, including, but not limited to, the inability to obtain the document or the ineligibility of the requesting party.

4. Cost of the Service
The cost of the service exclusively covers our activity of forwarding and managing the request and is not refundable in the event of a negative outcome or delays on the part of the Municipality.

5. Timelines
The processing times indicated in the application are estimated times, as we cannot guarantee a precise date for the application's completion. Response times depend solely on the Municipality and can vary. It will be our job to follow up with the Municipality to obtain the document as soon as possible.